Ticketing Terms & Conditions

  1. Ticketholders must show this ticket and valid photo ID at the festival entrance (18+ years only).
  2. Tickets are non-exchangeable.
  3. It is the condition of the purchase that the buyer consents to the Organiser retaining personal information as required by Privacy Amendment (Enhancing Privacy Protection) Act 2012(Cth). The Organiser will only hold your information for archive purposes and contacting you in relation to ticketing matters and event information. The Organiser will not trade, sell or otherwise dispose of your personal information.
  4. No refunds on tickets except as required by &/or specified by the Live Performance Australia Ticketing Code of Fair Practice. Incorrect purchases DO NOT qualify for a refund.
  5. Do not share you ticket barcode with anyone else of you may be denied entry. Organiser reserves the right to deny admission to the bearer of any ticket that appears to have been tampered with.
  6. Alcohol cannot be brought into the Venue including the entertainment area and car parks. Any alcohol will by confiscated and will not be returned.
  7. Bags & containers will be searched at the entry. Banned items including glass, alcohol, weapons, umbrellas, selfie sticks and video cameras (including GoPros). See full list of banned items at www.parksounds.com.au.
  8. Protest paraphernalia and banners are not allowed in the festival. The Organiser reserves the right to remove any person in possession of or displaying these items.
  9. Only empty plastic bottles may be brought into the entertainment precinct for refilling from water station.
  10. Fireworks, flares and the lighting of fires are prohibited.
  11. Animals are prohibited, with the exception of service or assistance animals, such as Guide Dogs.
  12. Footwear must be worn at all times.
  13. Small still cameras are permitted but audio and video recording devices, including GoPros and professional still cameras are not.
  14. All ticket holders consent to any official filming and sound recording.
  15. Possession, sale or use of illegal drugs or illicit substances is strictly prohibited. Any persons found with them in their possession will be removed from the site and subject to police action.
  16. The Organiser reserves the right to refuse a ticket holder admission for the event or to evict that person from the event if they are affected by alcohol or drugs, or act in contravention of any of these Terms and Conditions.
  17. Activities such as moshing, crowd surfing, climbing and stage diving are dangerous to yourself and others. The Organiser accepts no liability for any injuries or damages caused by these activities. Patrons engaging in these or other dangerous activities will be removed from the site.
  18. Patrons must not cause damage to, improperly use or tamper with any public facility or festival infrastructure, or cause damage to flora or fauna on or surrounding the Venue or enter any onsite bodies of water. Not must they remove or attempt to remove any item or object from the Venue or surrounding area.
  19. Patrons will be removed from the site if they behave in a threatening or inappropriate manner (aggressive, riotous, abusive, or insulting actions) towards other patrons or event staff. Patrons are required to follow the reasonable directions of event staff at all times.
  20. Right is reserved to vary programs and/or to add, withdraw or substitute artists. No refunds or compensation will be made should the program vary due to the non-appearance of an advertised artist.
  21. Except where liability cannot be excluded under legislation, the Organiser shall not be held liable for any loss, injury or damages sustained entering or on the festival site. Where permitted under the Australian Consumer Law (ACL), the Organiser limits its liability in respect of breach of any statutory guarantee under the ACL in the manner set out in sections 64A(1)(a) and 64A(2)(a) of the ACL.
  22. Tickets may not, without prior consent of the Organiser, be resold at a premium or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance demand for other goods or services. If a ticket is sold or used in breach of this condition, the bearer of the ticket will be refused admission and the Organiser may take further legal action against any parties that have breached this condition.